Transcription: Obviously, there are two sides to the conflict coin, positive and negative. Depending on how conflict is handled, it can add to or detract from the effectiveness of your organizations. As we move towards successful resolution of any particular conflict, we need to get a firm grasp on the type of conflict we're facing. Generally, there are three distinct types of conflict. Internal conflict. personal conflict and intergroup conflict. Let's consider each of these conflict types.
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